Terms & Conditions Regarding the Use of AI Features
COLUMBUS GA HANDYMAN
AI Receptionist Terms and Conditions
Effective Date: September 28, 2026
Last Updated: September 28, 2026
These AI Receptionist Terms and Conditions (“Terms”) govern your use of the automated receptionist and communication services provided by Columbus GA Handyman (“Columbus GA Handyman,” “we,” “us,” or “our”).
By communicating with our AI receptionist, you agree to these Terms.
1. Purpose of the AI Receptionist
Our AI receptionist is provided to assist customers with routine customer-service functions, including:
Answering general questions
Collecting project information
Identifying requested services
Requesting photos or project details
Collecting contact information
Assisting with appointment scheduling
Confirming or communicating appointment information
Routing inquiries to our team
Providing general information about our services
The AI receptionist is an administrative assistance tool and is not a substitute for an inspection, professional judgment, or communication with a Columbus GA Handyman representative.
2. AI-Generated Information
Because the receptionist uses artificial intelligence, information provided by the system may occasionally be incomplete, outdated, misunderstood, or inaccurate.
Customers should verify important information with a Columbus GA Handyman representative before relying upon it.
If an AI receptionist provides information that conflicts with a written proposal, contract, invoice, or other official communication from Columbus GA Handyman, the applicable written business document will control.
3. No Automatic Contract
Communication with the AI receptionist does not automatically create a contract between you and Columbus GA Handyman.
A binding agreement for construction, remodeling, repair, maintenance, or other services exists only when the required agreement, proposal, estimate, or other applicable documentation has been accepted by both parties.
4. Estimates and Pricing
Any pricing, price ranges, labor estimates, material estimates, or project-duration information provided by the AI receptionist are preliminary unless expressly confirmed in a written proposal or estimate from Columbus GA Handyman.
Actual project pricing may change based on:
Site conditions
Measurements
Material costs
Customer selections
Hidden or unforeseen conditions
Additional work requested by the customer
Changes in project scope
Permit or code requirements
Availability of materials
Subcontractor or specialty-service requirements
5. Scope of Work
The AI receptionist may collect information about a customer’s requested project.
Information collected by the AI receptionist does not establish the final scope of work.
The final scope of work will be determined by the applicable written estimate, proposal, contract, work order, or other written agreement.
6. Appointment Requests
The AI receptionist may assist with scheduling appointments.
An appointment request does not guarantee that Columbus GA Handyman will be able to perform the requested work.
Appointments may be changed or canceled because of weather, emergencies, scheduling conflicts, material availability, site conditions, customer circumstances, or other reasonable business considerations.
7. Human Assistance
Customers may request assistance from a human representative.
The AI receptionist may transfer, route, or create a message for the Columbus GA Handyman team when human assistance is requested or when the AI receptionist determines that the inquiry requires additional review.
8. Prohibited Uses
Customers agree not to use the AI receptionist to:
Provide knowingly false information
Harass employees or representatives
Attempt to gain unauthorized access to systems
Submit malicious code or harmful material
Attempt to manipulate or bypass system safeguards
Impersonate another person
Submit another person’s confidential information without authorization
Use the system for unlawful purposes
9. Sensitive Information
Customers should not provide the AI receptionist with:
Social Security numbers
Passwords
Full credit-card numbers
Bank-account credentials
Security codes or authentication codes
Medical records
Other highly sensitive personal information
If such information is requested for a legitimate business transaction, Columbus GA Handyman will provide an appropriate method for submitting it.
10. Communications and Recording
AI-assisted telephone, text, or other communications may be recorded, transcribed, or processed depending on the communication system being used.
Where required by applicable law, appropriate notice and consent will be provided.
By continuing a communication after receiving applicable notice, you acknowledge the use of the communication system as described.
11. Third-Party Technology
The AI receptionist may depend on third-party technology providers for artificial intelligence, telecommunications, scheduling, customer-management, hosting, transcription, messaging, or other services.
The availability and performance of the AI receptionist may therefore depend on systems outside the direct control of Columbus GA Handyman.
12. No Emergency Services
The AI receptionist is not an emergency-response service.
If you have an immediate emergency involving fire, gas, flooding, electrical danger, medical danger, or another threat to life or property, contact the appropriate emergency or utility service.
Do not rely on the AI receptionist for emergency response.
13. Service Limitations
Columbus GA Handyman does not represent that every requested service can be performed.
Certain work may require licensed specialists, permits, inspections, engineering, specialty contractors, or other professionals.
The AI receptionist cannot independently determine whether a particular project satisfies all applicable building codes, licensing requirements, permitting requirements, engineering requirements, or other legal requirements.
14. Customer Responsibility
Customers are responsible for providing accurate information regarding their property and requested work.
Customers should inform Columbus GA Handyman about known conditions that may affect the project, including known water damage, structural problems, hazardous materials, access restrictions, property restrictions, or other relevant conditions.
15. No Guarantee of Availability
Use of the AI receptionist does not guarantee:
An appointment
A specific technician
A specific project start date
A particular material
A particular price
Completion of a project
Acceptance of a project
Availability will be confirmed by Columbus GA Handyman.
16. Limitation of AI Reliance
The AI receptionist is intended as a convenience tool.
Customers should not rely solely on information generated by the AI receptionist when making decisions involving significant property, financial, legal, safety, or construction matters.
Important project decisions should be confirmed with a qualified Columbus GA Handyman representative or appropriate professional.
17. Intellectual Property
The AI receptionist, its software, content, branding, and related materials may be protected by intellectual-property laws.
Customers may use the AI receptionist for legitimate communication with Columbus GA Handyman but may not copy, reproduce, reverse engineer, exploit, or misuse the underlying system without authorization.
18. Privacy
Use of the AI receptionist is also subject to the Columbus GA Handyman AI Receptionist Privacy Policy.
The Privacy Policy explains how information collected through the AI receptionist may be handled.
19. Changes to These Terms
Columbus GA Handyman may update these Terms from time to time.
Updated Terms will be posted with a revised “Last Updated” date.
20. Governing Law
These Terms shall be interpreted under applicable laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable law requires otherwise.
21. Contact
Questions regarding these Terms or the AI receptionist may be directed to:
Columbus GA Handyman
Columbus, Georgia
United States
Phone: (706) 315-2806
Email: Fernandonailsit@icloud.com
Website: ColumbusGAHandyman.com
By continuing to use or communicate with the Columbus GA Handyman AI receptionist, you acknowledge that you have had an opportunity to review these Terms and Conditions.